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📘 Frequently Asked Questions

💬 Need help fast? We’re just a email, call, or form submission away from giving you the answers you need.

❓ What makes MLB Workforce and MLB Drivers different from other talent supplying agencies?

We’re not a temp agency. We provide long-term workforce solutions tailored to your operation. From recruiting to communication, everything we do is built around your needs — and we deliver employees you’d be proud to have represent your company.

🏭 What industries do you serve?

We provide reliable talent for:

  • 🚛 Commercial Trucking & Transportation
  • 📦 Warehouse & Distribution
  • 🏗️ Construction & Skilled Trades
  • 🏭 Manufacturing
  • 🖥️ Clerical & Administrative Roles

⚙️ What types of staffing solutions do you offer?

We offer three flexible service models:

  1. Fundamental Solution – We’re the Employer of Record. We handle payroll, workers’ comp, benefits, and more.
  2. Conversion Solution – We manage employment until you’re ready to hire directly.
  3. Direct Hire Solution – You hire, we do all the recruiting, vetting, and screening.

🛡️ What does it mean that MLB is the Employer of Record?

It means we assume full employment liability, including:

  • Payroll & Tax Management
  • Payroll & Tax Management
  • Compliance & Regulatory Oversight
  • Benefits Administration

This simplifies HR for your business and minimizes your risk.

🎓 Do you provide safety training for workers?

Yes. We offer innovative training through our SafetyTXT platform. Topics include:

  • New Hire Orientation
  • Job-Specific Safety Practices
  • Compliance & Corrective Training
  • Certification Quizzes for Knowledge Retention

Training is dynamic, mobile-friendly, and results-driven.

🛠️ Can your services be customized to my operation?

Yes! Every solution we offer is designed to meet your specific criteria and expectations. Whether it’s one location or multiple, we build workforce solutions around you.

📞 How do I get support or ask a question?

Easy! Just reach out:

  • Call: (800) 342-3023
  • Email: MLB@MLBWorkforce.com Your rep directly or use our business text line
  • Form: Fill out a quick contact form on our website

Communication is our top priority — we’re responsive, professional, and ready to help.

🌎 Where are you located and do you serve other areas?

Our headquarters is in Charlotte, North Carolina, but we provide services nationwide. No matter where you’re based, we can help.

🚀 How do I get started with MLB Workforce or MLB Drivers?

Let’s make it simple:

  1. Reach out by call, email, or form
  2. We listen to your needs
  3. We build the right team for your operation

💡 Still Have Questions?

We’re always available. Whether it’s a quick question or a complex workforce challenge, we’re just a email, call, or form away from helping you succeed.